Payment Policy

Effective Date: February 25, 2025

At Datanova, we want to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the accepted payment methods, payment processing, security measures, and other important details to ensure that your transactions are completed seamlessly.

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

Credit & Debit Cards

  • Visa
  • MasterCard
  • American Express
  • Discover

Digital Payment Methods

  • PayPal
  • Apple Pay
  • Google Pay

Bank Transfers

  • Bank transfers are available for bulk orders or wholesale purchases. Please contact us at info@datanovas.xyz for instructions on how to make a payment via bank transfer.

💡 Note: Orders will only be processed once full payment has been received and verified.

2. Pricing & Currency

Pricing

All prices on Datanova are displayed in USD ($) unless otherwise specified. Prices may change without notice. However, any changes will not affect orders that have already been processed and confirmed.

  • Sales tax and any applicable shipping fees will be added to your order at checkout.

Currency & Exchange Rates

  • Payments are processed in USD. If you are purchasing from outside the United States, your payment provider will apply the current exchange rate and may charge additional fees for currency conversion.

3. Payment Processing

Once you place your order, your payment will be processed immediately. If you choose a credit/debit card or digital payment method (PayPal, Apple Pay, etc.), your payment will be processed in real-time.

For bank transfers, your order will only be processed once the payment has been received and cleared by our system. Please allow a few business days for bank transfer payments to process.

Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing the details of your order. This email serves as your receipt for the transaction.

4. Payment Security

Datanova takes your payment security seriously. We use industry-standard encryption technology to protect your personal and financial information. Below are the security measures we take to safeguard your payment data:

SSL Encryption

All payment transactions are encrypted using SSL (Secure Socket Layer) technology to ensure that your payment details are safe and protected during transmission.

PCI DSS Compliance

We comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure that your credit card data is processed securely.

Fraud Prevention

To prevent fraud, we monitor transactions for unusual activity. If your transaction is flagged for verification, you may be asked to provide additional information or proof of identity.

5. Order Confirmation & Payment Status

Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase.

If your payment is declined, please check the following:

  • Ensure your credit card details (number, expiration date, CVV) or digital payment information is entered correctly.
  • Bank restrictions: Some banks may block international transactions. Please contact your bank if this occurs.
  • Ensure you have sufficient funds in your account to complete the transaction.

If you continue to experience issues with payment, please contact our customer support team at info@datanovas.xyz for assistance.

6. Refunds & Chargebacks

If you need a refund, it will be processed back to the original payment method. For more information, please refer to our Refund and Return Policy.

Chargebacks

If a chargeback is initiated by your bank or credit card company, we will investigate the situation and work with you to resolve the issue. Please note that initiating a chargeback without a valid reason may result in account suspension and may incur additional fees.

7. Late or Missing Payments

If your payment is not processed or is delayed:

  • Credit/debit card payments should be processed instantly. Please verify with your bank if there are any restrictions.
  • For bank transfers, please allow additional time for the transfer to be completed and funds to clear.

If you need assistance with payment processing or have questions about your payment status, please contact our customer service team at info@datanovas.xyz.

8. Contact Us

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us:

📍 Address: 2741 Hidden Valley Road, Chambersburg, United States
📞 Phone Number: +1 717-262-5560
📧 Email: info@datanovas.xyz
🌐 Website: https://Datanova.xyz/